Employee Assistance Program

Who is eligible? We serve full time employees and their immediate family members. What is an Employee Assistance Program (EAP)? The EAP is a free, voluntary, and confidential program that assists employees in the prevention, early intervention, and resolution of problems that may affect job performance. These may include personal, family and work issues. The EAP can help with the following issues, among others:
Personal/Family Problems
Addictions Grief/Loss
Adolescence Parenting
Anxiety Relationships
Child Care Stress
Depression Substance Abuse
Elder Care Violence
Work Problems
Career Impairment
Change Return to Work
Conflict Work Stress
Is EAP truely confidential? All visits to the EAP are confidential. No information can be shared unless the employee signs an authorization for release of information. The only exceptions to confidentiality are when information is required by law, such as when a person is likely to harm himself or herself or others, or when there is a reasonable suspicion of child abuse. Who are the EAP Counselors? EAP Counselors are experienced professional counselors with graduate degrees in counseling or a related discipline. They are selected based on their professional training, experience, and personal qualities. What personal problems can the EAP help employees with? Your EAP counselor is ready to help you with any problem, but the most common are: family and marital problems; problems resulting from alcohol or drug use; stress; and a variety of problems related to adjusting to new or difficult situations. How does the EAP work? EAP is committed to improving your well-being and the general work environment by offering a variety of services. We listen to you, evaluate your situation, and offer guidance. In certain cases, we may refer you to service providers in your community who will meet your needs for additional treatment. Is there a fee for using the EAP? NO. The sessions with your EAP counselor are paid for by your employer. If you are referred for assistance to another professional or program in the community, fees for that service will be your responsibility. Also, your health insurance may cover a significant portion of any fees that you encounter. Your ability to pay is taken into consideration before any referral is made. How much time should I allow for my appointment? Plan on an hour for your appointment. The purpose of this time is to let the EAP professional learn about your problem or concern. By the end of the appointment, both of you will have a plan of action or recommendations outlined. How do I get involved in the EAP? You or a member of your family can contact the EAP by calling the office listed above. A friend, co-worker, or family member can also recommend you for the EAP. In addition, you may be referred to the program by your supervisor because of job performance issues. What if I don't want to use the EAP? The decision to use or not use the EAP is yours. If you are demonstrating job performance problems, use of the program will be recommended. If you choose not to use it and your performance improves, that's fine. If you decide to try it and it helps you improve, that's great. Whether you use it or not, usual disciplinary policies will apply if job performance does not improve. Any actions taken by management are based on job performance only, not on whether you use or do not use the EAP.